Support

We answer by email: harshbaghre99@gmail.com. Please include what you asked ChatGPT and any message it showed you. Do not send passwords or private files.

Common questions

How long does it take?

Usually 10 to 30 minutes, depending on the video length and how busy the service is. Ask ChatGPT for the job status whenever you like.

What can I give it?

A direct https link to a video file. Links to video-platform pages are not supported. The video should be at least 45 seconds long.

It says the service is busy.

We process one video at a time during the preview. Try again in a few minutes.

My clip links stopped working.

Videos and clips are deleted after about 24 hours. Download the clips you want before then.

I reached a limit.

The preview has daily limits on jobs and video length. They reset every day.

How do I delete my data?

Media is deleted automatically after about 24 hours. To remove anything sooner, or to ask about account data, email us from the address you signed in with. See the privacy policy.

Can I use clips from videos I don't own?

No. Only use Suprsonic with content you own or have permission to use. See the terms.